Terms of service

Terms of Service

Welcome to Kivaro. These Terms of Service (“Terms”) govern your use of our website, products, and services. By accessing or purchasing from Kivaro, you agree to be bound by these Terms.

1. Account Terms

To access certain features of our store, you may be required to create an account. You agree to provide accurate, complete, and updated information. You are responsible for maintaining the confidentiality of your account and password. Kivaro reserves the right to suspend or terminate accounts that violate these Terms.

2. Pricing and Payment

All prices listed on Kivaro are in INR (₹) unless otherwise stated. Prices are subject to change without prior notice. We reserve the right to modify or discontinue products at any time.

Payments must be made through the available payment methods at checkout. By placing an order, you agree to provide current, complete, and accurate purchase and account information.

3. Product Descriptions

We strive to ensure that all product descriptions, images, and details are accurate. However, Kivaro does not warrant that product descriptions or other content are error-free, complete, or current. Colors and appearance may vary due to screen differences.

4. Order Acceptance

All orders placed through our store are subject to acceptance by Kivaro. We reserve the right to refuse or cancel any order for reasons including but not limited to product availability, pricing errors, or suspected fraudulent activity.

5. Shipping and Delivery

Shipping times and costs will be displayed at checkout. While we aim to deliver products within the estimated timeframe, delays may occur due to unforeseen circumstances. Kivaro is not responsible for delays caused by third-party logistics providers.

6. Returns and Refunds

Our return and refund policy allows customers to request returns or refunds under certain conditions. Products must be returned in their original condition and packaging within [X days] of delivery.

Refunds will be processed after inspection of the returned product. Shipping charges may be non-refundable unless the return is due to our error.

For assistance, contact us at kivaro.officials@gmail.com.

7. Prohibited Uses

You agree not to use our website or services:

For any unlawful purpose
To violate any laws or regulations
To transmit malicious code or harmful content
To attempt to gain unauthorized access to our systems
To exploit or harm other users

8. Limitation of Liability

Kivaro shall not be liable for any direct, indirect, incidental, or consequential damages arising from your use of our website or products. Your use of our service is at your sole risk.

9. Governing Law

These Terms shall be governed by and construed in accordance with the laws of India. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts in India.

10. Changes to Terms

Kivaro reserves the right to update or modify these Terms at any time without prior notice. Continued use of the website after changes constitutes acceptance of the updated Terms.