Shipping policy

Shipping Policy

Thank you for shopping with Kivaro. We aim to provide a smooth and reliable delivery experience. Please read our shipping policy below for complete details.

1. Shipping Methods

We offer the following shipping options:

Standard Shipping
Express Shipping (if available at checkout)

Shipping options may vary depending on your location and product availability.

2. Order Processing Time

All orders are processed within after confirmation. Orders are not processed or shipped on weekends or public holidays.

In case of high order volume, processing may be slightly delayed. Customers will be notified in such cases.

3. Delivery Timeframes

Estimated delivery times are as follows:

Standard Shipping: 7-12 Business Days
Delivery times may vary based on your location and external factors.

4. Shipping Costs

Shipping charges are calculated at checkout based on your location and selected shipping method.

Occasionally, we may offer free shipping promotions, which will be clearly mentioned on the website.

5. Tracking Information

Once your order is shipped, you will receive a confirmation email with tracking details. You can use this information to track your order in real-time.

If you do not receive tracking details within 14 days, please contact us at kivaro.officials@gmail.com.

6. Delivery Issues and Delays

While we strive to deliver orders within the estimated time, delays may occur due to:

Weather conditions
Logistics issues
High demand periods
Incorrect shipping details provided by the customer

Kivaro is not responsible for delays caused by third-party courier services, but we will assist you in resolving any issues.

7. International Shipping

We currently [DO / DO NOT] offer international shipping.

If applicable:

Delivery timelines for international orders: [X–X BUSINESS DAYS]
Additional customs duties or taxes may apply, which are the responsibility of the customer.